Try tapping on the "More" tab at the bottom of the Viber app, then select "Settings" and the add a check mark to "Show all Contacts". The standard format is: +(country code)-(cell code)-(phone number)įor more questions or technical support, please visit our official HelpDesk. The phone number format should include the plus sign, country code, cell code and phone number. Add it again and make sure to include the country code. to an hour, check again by clicking on the Viber icon.Ĭonfirm that you have an active internet connection.ĭial a number manually, using the Viber keypadĭelete the contact with the missing Viber badge from your contact list. Then just click your device 'home' button. Send the user an invite and if the number is a registered Viber user, it will automatically update the Viber contact list.Įnter into your Viber contact list, then select the device's menu button, and tap on "update contacts". If this does not work, try the following steps: Shut Viber down (so that it no longer runs in the background) or turn the phone off, and then re-open it. You don't need to uninstall and reinstall Viber. To update your contact list, re-sync it by re-initiating Viber or by manually updating your contacts list. Once you installed Viber, if you do not see someone in your contact list whom you know to have Viber, it might be that the list is not updated (this may be due to an unstable connection during setup, or just a slight delay). Try tapping on the 'More' tab at the bottom of the Viber app, then select "Settings" and the add a check mark to "Show all Contacts" In order for your contacts to see you as a Viber user and be able to call you through Viber, your phone number, which is saved on their address book, must be the exact same number that you used to register to Viber and vice- versa. Make sure that you are looking at the Viber contact list, not your device's contact list. You can download the latest version from Make sure you are using the latest version of Viber. Please read this short page in our HelpDesk, quoted below outlining some possible workarounds that will help reboot synchronization of the contact list: Android: Contact list is not showing your friends as Viber users? The source of this issue could greatly vary. Make sure you entered the correct digits. Tap the Done button when you’re done putting the phone number. This is an official representative of Viber Media. On the upper area or your screen, type in the contact number of the person you wish to add.
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